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In recent years, visitors to cemeteries in Hebburn, Jarrow and other parts of South Tyneside may have noticed white post boxes, often adorned with gentle words like “Letters to Heaven.” These unassuming additions to graveyards have captured the hearts of many, offering a comforting way for people to stay connected to loved ones who have passed on.

The concept of cemetery post boxes began as a way of helping the grieving process. Those who have lost someone, especially children, find comfort in writing letters to those they’ve lost—parents, grandparents, siblings, or friends. These letters are often filled with memories, updates, drawings, and expressions of love.

For those facing difficult anniversaries, birthdays, or holidays without their loved ones, these white post boxes offer a meaningful outlet for emotions that can be hard to express otherwise. There’s something powerful about physically placing a message in the box—something tangible that allows people to feel heard, even if only in spirit.

The first white post box is widely believed to have been installed by a young girl named Matilda, who wanted to send letters to her late grandparents. Her idea, supported by her local community, gained widespread attention and sparked a movement that has since grown across the country. Now, similar post boxes can be found in cemeteries and crematoriums throughout the UK,

As funeral professionals, we understand that grief doesn’t end with the funeral. These white post boxes remind us that it’s okay to continue talking to those we’ve lost—and that remembering them in our own way can bring peace.

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